Cancellation & Returns


Orders can be cancelled by being returned to the below mentioned address within 10 days of shipment from NATKIND (date of postage stamp). Any cancellation must first be notified in writing via email to the below mentioned email address.


Only unopened and unused products in perfect resalable condition and in its original packaging, will be accepted in return. No refund or credit will be made for returned items that do not meet these criteria. The cost for both the original shipping as well as the return shipping is to be borne by the customer. This does not apply in the event that the delivered goods do not correspond to the ordered goods.


Registration of returns:

Return address:                 NATKIND The Natural Kind Store, Allée Waldo 3, 1196 Gland

Return information:            First Name / Surname

                                           Return Number

                                           Order Number

                                           Item Number(s) of item(s) being returned